1. General Terms
By accessing and using the MapleGlobal website, you agree to comply with the terms, conditions, and policies outlined on this page.
All content, images, and materials on this website are the property of MapleGlobal and may not be copied, modified, or distributed without prior written permission.
MapleGlobal reserves the right to update or modify these terms at any time without prior notice.
2. Service Conditions
MapleGlobal provides logistics, freight forwarding, transportation, and supply chain–related services as described on the website.
All services are subject to availability, operational feasibility, and regulatory compliance.
MapleGlobal may refuse or cancel service requests if:
• Information provided is incomplete or incorrect
• The shipment falls under restricted or prohibited items
• Operational constraints or safety concerns arise
Service timelines, transit times, and delivery estimates shared via website or email are approximate and may vary due to customs, weather conditions, third-party handling, or other external factors.
3. Payment Terms (For Online Quote Inquiries)
Website quote forms or rate inquiries do not constitute a confirmed booking.
Final pricing will be provided after verifying shipment details, documentation, cargo type, destination, and regulatory requirements.
If advance payment or booking fees apply, they must be paid through approved payment methods only.
MapleGlobal is not responsible for delays or cancellations caused by incomplete payments or incorrect payment information.
4. Limitation of Liability
MapleGlobal will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or logistics services.
This includes:
• Delays caused by customs, port congestion, weather, or third-party carriers
• Losses due to incorrect information provided by the user
• Technical issues, system downtime, or interruptions on the website
Liability for cargo loss or damage is governed by international transport conventions and applicable insurance coverage, where applicable.
5. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts in India.